Every call logged, including the one you missed
Connect your calling provider and every call (placed, received, or missed) lands on the contact with a recording and a follow-up task attached.
This week
146
New records
Automated
82%
Handled by AI
Avg. response
2m 14s
↓ 38%
| Item | Detail | Owner | Status |
|---|---|---|---|
| Click to call | Skyline Retail | S. Rao | Done |
| Missed calls become leads | Verde Tech | A. Mehta | Due today |
| Recordings on the record | Orbit Labs | Unassigned | Overdue |
The problem
Calls are where Indian SMB deals are actually won, and they're the least recorded thing in the business. A rep leaves and takes four hundred conversations with them.
What it does
Click to call
Dial from the contact record. The call routes through your existing number, so customers see what they expect.
Missed calls become leads
An unanswered number becomes a contact with a callback task, instead of a notification nobody opens.
Recordings on the record
Calls attach to the contact, with retention and consent settings your admin controls.
Route to the right person
Incoming calls reach the rep who owns the account, or the next available one.
Call outcomes in one tap
Connected, no answer, callback requested, not interested. Enough structure to be useful, not enough to be a chore.
See who's actually calling
Volume, connect rate, and talk time per rep, per week.
Questions
Answers before you ask
- Which providers do you connect to?
- Heigin connects to your existing cloud telephony account: the launch provider list is being confirmed and will be published here.
- Do you sell me numbers?
- No. You keep your provider and your numbers; Heigin sits on top.
- What about recording consent?
- Recording is off by default and configurable per workspace, with announcements available on connect.
Ready to close more on WhatsApp?
1,200+ Indian SMBs are already on the Heigin waitlist. Early access rolls out weekly, three seats free when your invite lands.