Ask in plain English, get an answer, not a report
"Which Bengaluru leads from IndiaMART never replied?" Type it the way you'd say it. Copilot reads your pipeline, drafts your follow-ups, and tells you why it scored a lead the way it did.
This week
146
New records
Automated
82%
Handled by AI
Avg. response
2m 14s
↓ 38%
| Item | Detail | Owner | Status |
|---|---|---|---|
| Ask anything, from anywhere | Skyline Retail | S. Rao | Done |
| Drafts in the language of the deal | Verde Tech | A. Mehta | Due today |
| Scores that explain themselves | Orbit Labs | Unassigned | Overdue |
The problem
You know the answer is somewhere in the CRM. Getting it out means three filters and a saved view somebody configured last year. So you don't ask, and you work off memory instead.
What it does
Ask anything, from anywhere
Copilot sits on every screen. Ask for today's hot leads, last quarter's lost reasons, or which deals slipped, without building a view.
Drafts in the language of the deal
Follow-ups written in English, Hindi, or Hinglish, matching how that customer already talks to you.
Scores that explain themselves
Every lead gets a score and the reasoning: budget signal, reply speed, source quality. You can disagree with it, which is the point.
Reads the whole history first
Copilot has the full WhatsApp and call thread before it suggests anything, so a follow-up never repeats what you already said.
A brief, not a dashboard
Open the day to what changed, what's at risk, and who to call. Three lines, not twelve charts.
Suggests, never sends
Every draft waits for a person. Copilot prepares the work; you decide what goes out.
Questions
Answers before you ask
- Can I turn AI off?
- Yes, Copilot can be switched off per workspace or per user by an owner.
- Does it send messages on its own?
- Not unless you build a Workflow that does. Copilot drafts and waits.
- Where does my data sit?
- Customer records stay in India-hosted storage, and Copilot reads only the workspace it's asked about.
Ready to close more on WhatsApp?
1,200+ Indian SMBs are already on the Heigin waitlist. Early access rolls out weekly, three seats free when your invite lands.