Turn WhatsApp enquiries into repeat buyers
Catalogues, offers, order updates and re-order nudges, all on the number your customers already message you from.
Enquiries today
212
↑ 34 vs. yesterday
Catalogues sent
180
Automated
Repeat orders
48
This week
| Customer | Last order | City | Stage |
|---|---|---|---|
| Aisha Khan | Table linen set | Mumbai | Re-order due |
| Rohit Sen | Cotton throws | Kolkata | Paid |
| Divya N. | N/A | Kochi | No reply |
27%
Typical repeat-purchase share
4x
Reply rate vs. email campaigns
< 3 min
Catalogue sent after an enquiry
The problem
Customers ask for the price list on WhatsApp, buy once, and then disappear. There's no record of what they bought, so there's nothing to send them three months later.
What changes
Catalogue on demand
An auto-reply sends the right catalogue or price list the moment someone asks, day or night.
Purchase history on the contact
Every order, size, colour and invoice sits on one record your team can search.
Re-order nudges
Automatic WhatsApp reminders timed to the product's consumption cycle, not a generic calendar.
Festive campaigns that convert
Segment by city, spend and last purchase, then send an approved template broadcast.
How it runs
Capture
Every WhatsApp, Instagram and store enquiry lands as a contact.
Convert
Catalogue, offer and payment link go out in the same thread.
Repeat
Automated nudges bring the buyer back on schedule.
“We stopped losing the WhatsApp customers who bought once. Repeat orders are now a third of our monthly revenue.”
Ananya Bose
Founder, Kalka Home
Ready to close more on WhatsApp?
1,200+ Indian SMBs are already on the Heigin waitlist. Early access rolls out weekly, three seats free when your invite lands.