Enquiry to counselling call to enrolment
Track every student enquiry through counselling, demo class and fee payment, with reminders going out on WhatsApp automatically.
Enquiries
1,180
This month
Demos booked
312
↑ 22%
Enrolments
96
₹58L fees
| Student | Course | Counsellor | Stage |
|---|---|---|---|
| Ishaan G. | JEE Advanced | D. Nair | Enrolled |
| Sara P. | NEET Repeat | M. Joseph | Demo due |
| Kabir S. | Foundation | Unassigned | No reply |
24/7
Auto-response to new enquiries
2.4x
Demo-class attendance
Batch-wise
Seat and fee tracking
The problem
Admission season is a flood. Parents enquire on WhatsApp at 10pm, counsellors call the next afternoon, and half the batch is lost to a competitor who called first.
What changes
Answer at 10pm
Automated replies share the course brochure, fee structure and counselling slots outside office hours.
Counselling pipeline
Enquiry, counselling, demo, enrolment: a stage board built for admissions, not enterprise sales.
Parent-friendly reminders
Demo class and fee-due reminders on WhatsApp in the parent's preferred language.
Batch and stream fields
Track board, stream, target exam and preferred batch on the student record.
How it runs
Capture
Ads, website forms and WhatsApp enquiries land with course interest attached.
Counsel
Slot booked, reminder sent, call summary written by AI.
Enrol
Fee link, payment confirmation and batch allocation in one thread.
“Late-night parent enquiries used to be lost by morning. Now they get a reply in seconds and a counselling slot before we open.”
Deepa Krishnan
Director, Lumen Coaching
Ready to close more on WhatsApp?
1,200+ Indian SMBs are already on the Heigin waitlist. Early access rolls out weekly, three seats free when your invite lands.